It is also commonly referred to as a system crash, a kernel error, or a stop error. When Microsoft Windows encounters a condition that compromises safe system operation, the system halts. Note If you are an IT professional or support agent, see this article for additional information, Troubleshoot "blue screen" or Stop error problems before you contact Microsoft Support. If you are a customer who has received a blue screen error code while using your computer, see Troubleshoot blue screen errors.
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